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A Greener Tomorrow

Our Promise to the Customers

Shipping Policy

We’re committed to getting your order to you safely and as quickly as possible.
Thank you for being part of the change.


Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.

Shipping Time

Delivery times may vary depending on your location and the shipping method selected at checkout.

Shipping Method
Estimated Delivery Time
Standard Shipping
3–7 Business Days
Expedited Shipping
1–3 Business Days
International Shipping
7–14 Business Days

International Shipping

We proudly ship worldwide. Please note that international orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the customer.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using the link provided.

Shipping Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

Our Commitment

We aim to deliver your order on time and in perfect condition. If you experience any issues with your delivery, please contact our support team — we're here to help!

Need Help?

If you have any questions about our shipping policy, feel free to reach out to us.

Email: support@diatmous.com
Response Time: Within 24–48 Hours
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